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About the Big Hack

Improving digital products and services for disabled people

The digital world should be accessible to everyone. Scope's Big Hack is making that happen.

The problem

In 2020, less than 2% of websites are accessible to everyone, according to WebAIM. We don’t think this is acceptable.

Using digital products and services is a fundamental right, and sometimes it’s the only option.

The consequences when disabled people do not have the same level of access as non-disabled people go beyond frustration. The impact is financial, mental and physical and impacts on all areas of life.

It is all of our responsibility to make the digital world as accessible as possible.

98% of websites are inaccessible for disabled people.

The solution

For everyone who can to take steps towards accessibility.

From designers, content creators and developers creating more accessible products and services, to business leaders making accessibility a priority, we all have a role to play.

Accessibility is a goal we should all be constantly working towards, it is a journey, not a destination. We at the Big Hack will be with you every step of the way. We can make sure that you have the tools and help you need to make a fairer and more accessible digital world.

Resources Hub

What the Resources Hub is

We’ve created a resources hub that we’re always updating with the latest articles, guides, and blogs about accessibility.

It also includes articles highlighting the experiences that disabled people face every day when using the internet.

The resources hub is co-designed with designers and developers so that it is focused on their needs and ways of learning.

Screenshot of article titled: 5 most annoying website features I face as a blind person every single day

How this leads to change

By de-mystifying WCAG, we can make accessibility less stressful for beginners.

By making accessibility less intimidating, we are hoping creators will be more confident to get started. The small steps they take can lead to big changes.

We want all creators and businesses to feel confident in accessibility.

How you can help

Is there a topic you’d like to see explored on the resources hub, or would you like to contribute an article, interview or idea?

Get in touch

Reporting Tool

What the Reporting Tool is

The reporting tool (also known as the ‘crowd-sourcing’ tool) is an online surveying product.

When shared through Scope’s channels, it can gather thousands of surveys from disabled customers within a short space of time.

This tool has been developed to our rigorous, in-house accessibility standards.

Quotes from the reporting tool, separate quotes are: 1. “In the age of physical barriers that prevent disabled people from accessing businesses and services, it’s unacceptable to fail to provide an accessible alternative”. 2. “It’s frustrating, technology is supposed to be easy, less time-consuming, and to break down barriers”. 3. “If I can’t use their website then they’ve lost out on a sale as I will just go elsewhere”

How this leads to change

It not only keeps disabled people’s voices at the centre of the Big Hack, but is also an entirely unique solution for businesses.

Organisation’s looking to be more inclusive can us the tool to crowd-source their disabled customers’ experiences.

Find out more about using the reporting tool to make your business more inclusive on our partnerships page.

How you can help

Are you a business owner looking for insight into how disabled people use your digital products and services?

Contact us

Industry insights and reports

What our insights look like

We research the industries that are important to disabled people, looking at how inclusive they are.

From this research we create reports and use these to:

  • encourage businesses to be more inclusive
  • share knowledge on accessibility
  • call out businesses who aren’t inclusive
  • share our insights with disabled people, so they can make more informed choices about where to spend their time and money.

You can see an example of an industry report on the streaming industry on the Big Hack resources hub.

How this leads to change

Exposing businesses who aren’t inclusive puts pressure on them to change.  Seven mainstream streaming companies made accessibility fixes in response to our streaming report.

Informing disabled consumers of the businesses who are getting it right (and wrong) is also important. This helps people make an informed decision on where to spend their money.

You can view an example of our consumer facing articles by reading our streaming article on the Big Hack resources hub.

How you can help

Is there an industry or area you’d like us to investigate? Are you a journalist who wants to write a story about digital accessibility in a particular industry?

Contact us

Accessibility Services

What Accessibility Services are

The resources and tools that the Big Hack has made available are just a start to making your digital products and services more accessible for disabled people. While any improvements made can make a huge difference to disabled people, there’s always more that can be done.

You can hire Scope and the Big Hack, and we’ll work with you to help you to be more inclusive. We can identify your biggest problem areas, and help you fix them.

You can find more details about how we can work together on our accessibility training services page.

How this leads to change

By understanding your disabled audience’s experience using your products and services, you’ll have the best possible framework to address their needs and challenges. With the expertise that Scope can offer, you can turn your business into the best example of accessibility and inclusion.

How you can help

Get in touch with us to discuss how we can help you become an Inclusive Design Ally and make your business as inclusive and accessible as possible.

Get in touch