How to complain about inaccessible public sector websites
Everyone has a right to access and use online public services and information.
Everyone has a right to access and use online public services and information.
All public sector websites and mobile applications should be accessible. They should be easy for everyone to use. We've partnered with the Government Digital Service (GDS) to answer some of your frequently asked questions.
Finding something to watch should be easy and enjoyable. But for millions of disabled people in the UK it can be frustrating. Freeview’s new Accessible TV Guide gives viewers with accessibility needs a simpler interface to discover and find content on the service.
A series of webinars and resources from the Government Digital Service (GDS) to improve your understanding of digital accessibility.
Some of the most common accessibility errors with public sector websites. And how they can be resolved to meet new accessibility regulations.
We look at the most popular UK banks to see how they are supporting disabled customers through the coronavirus pandemic. And how they are making existing services accessible to people during this time.
Video calling apps can help maintain connection and community online, even if you’re unable to in person. Here's an overview of the best video conferencing apps for accessibility.
We look at the role of accessibility in the customer experience.
Susi Miller, an eLearning accessibility advocate and an instructional designer explains why accessible workplace eLearning is vital both for disabled people and businesses.
Sarah, a guest contributor for Access For Us, talks about her experiences booking and attending live events and concerts as a disabled fan.
A common argument against the business case for accessibility is that calculating the return on investment (ROI) is either too difficult or impossible. In reality, there are many business opportunities to be had in making your websites, apps and services inclusive.
Owain Davies, lead product owner at NHS, attributes the growth to accessibility, cohesion and users not spending as long on the website.
We look at all the accessibility milestones from the gaming industry in the last year and what it means for the future of disabled gamers.
In an exclusive interview, we spoke to Henry Fraser about how he uses digital technology to work, socialise and organise his life, and how it can let him down.
We developed The Big Hack Reporting Tool to gather feedback from disabled people on how accessible the online world actually is. This article shares some of the feedback we have already received from survey respondents.
We asked visually impaired lifestyle blogger Elin about her experiences shopping for clothes, fashion and beauty products online.
Our latest study looks at how much businesses are missing out by not developing accessible websites, apps and products. It is part of our broader research into how inclusive design affects how disabled people choose to spend their money.
Learn about the seven inclusive design principles, with infographics from Barclays Accessibility Team, and how they apply to web accessibility practices.
Accessibility is a factor that has traditionally been on the margins of SEO and web development. But there are solid business reasons why accessibility should be a top consideration. Accessibility can have a positive effect on sales and SEO.
Paul Smyth offers guidance and advice on how to raise a complaint about accessibility. Learn how to provide feedback when encountering online barriers.