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Partnerships and accessibility services

Work with Scope and the Big Hack

Join Scope’s mission to create a more inclusive world by hiring us to help you.

Scope’s Big Hack programme supports businesses improve their customer offer. We do this by sharing knowledge on disability, accessibility and inclusive design.

The Big Hack can offer:

  • crowd-sourcing
  • content accessibility training
  • social model training
  • customer research and insights
  • product testing
  • accessibility auditing

If you want to become a recognised partner we can also:

  • provide co-branding
  • publicise your organisation’s steps to inclusion

Build an inclusive world with Scope

Email [email protected] to team up with us and find out more about our services.


Scope has pioneered a tool that can gather customer data quickly and in large quantities. This work is for clients who aim to survey 1000+ disabled people.

How does it work?

  1. We develop research questions together to understand the experiences of your disabled customers. Or you send us a survey you want to use.
  2. We turn your survey into an accessible online survey. Disabled people can easily access this all over the country. We can also run the survey for specific locations.
  3. Alongside your survey, we build you an analytics platform. Here you can see responses and data from your survey as soon as it’s live.
  4. We will also send the data in a spreadsheet at the close of the project.

Example of Scope’s crowd-sourcing tool analytics on the Big Hack crowd-sourcing site.

Delivered by: Scope Big Hack team

Content accessibility training

We offer 3 different training options to support businesses with content accessibility:

  • 1-hour accessibility masterclass (for more than 10 people)
  • 1-day content accessibility training (for up to 10 people)
  • Bespoke 2-day accessibility training (for up to 10 people)

Find out more about our content accessibility training services.

Delivered by: Elisabeth Ward

Social model training

The social model of disability is a way of viewing the world, developed by disabled people. It says people are disabled by barriers in society, not by their impairment or condition.

Our fun, 2.5 hour social model training helps colleagues understand this model. And begin to recognise the built, digital and societal barriers that disabled people experience. You’ll also learn about disability rights and reasonable adjustments.

Learn more about what’s included in our social model training.

Delivered by: Elisabeth Ward and Sally Hooper

Customer research and insight

Scope can gather insights and research on the barriers disabled people face online. This research can help you to create more accessible products and services. It can help you meet the needs of 20% of your customer base who you might be preventing from using your services.

We use Scope’s research panel of disabled adults and parents of disabled children to run:

  • focus groups and workshops
  • user interviews
  • surveys

Scope can co-facilitate the research sessions with you.

Delivered by: Scope insights team

Product testing

Testing with disabled people and involving their experience is essential. It’s a core part of the inclusive design process.

We can connect you with disabled users for each stage of the design and development process. Ideally, you would test with a range of different disabled users. This can help you understand the barriers with different impairments and conditions. We can do two types of testing:

Usability testing

Disabled panel members test your website or app under observation. This helps you to identify any barriers in the product.

In-situ testing

Disabled panel members test your service in the situation they will experience it. This helps you to uncover any unexpected barriers.

Delivered by: James Longstaff

Accessibility audits for websites and apps

Scope’s Big Hack programme can conduct rigorous auditing on webpages and apps. The audits can help you to make sure your products are meeting the legal WCAG 2.1 standards.

Delivered by: Andy Hall

PR and brand association

Are you practising inclusive design? Are you prioritising accessibility?

We can share your work to the Big Hack resources hub. We can also offer a co-branding opportunity on products and services which are:

  • trusted by disabled customers
  • accessible by design

Please email [email protected] for enquiries.