Work with Scope and the Big Hack
Join Scope’s mission to create a more inclusive online world by hiring us to help you.
Scope’s Big Hack programme supports businesses improve their customer offer. We do this by sharing knowledge on disability, accessibility and inclusive design.
The Big Hack can offer:
- content accessibility training
- customer research and insights
- product testing
- accessibility auditing
If you want to become a recognised partner we can also:
- provide co-branding
- publicise your organisation’s steps to inclusion
Build an inclusive digital world with Scope
Email [email protected] to team up with us and find out more about our services.
Scope has pioneered a tool that can gather customer data quickly and in large quantities. This work is for clients who aim to survey 1000+ disabled people.
How does it work?
- We develop research questions together to understand the experiences of your disabled customers. Or you send us a survey you want to use.
- We turn your survey into an accessible online survey. Disabled people can easily access disabled people this all over the country. We can also run the survey for specific locations.
- Alongside your survey, we build you an analytics platform. Here you can see responses and data from your survey as soon as it’s live.
- We will also send the data in a spreadsheet at the close of the project.
Example of Scope’s crowd-sourcing tool analytics on the Big Hack crowd-sourcing site.
Content accessibility training
We offer 3 different training options to support businesses with content accessibility:
1-hour accessibility masterclass
We can run a 1-hour masterclass for your organisation, training multiple teams at once. This will help with organisation-wide awareness of disability and accessibility.
The class covers the basics of content accessibility. It will give attendees a base knowledge of how to make their work more accessible, from webpages to internal documents and processes. The masterclass can help you prioritise accessibility for all colleagues, clients, and customers.
1-day content accessibility training
This is a full day training course on creating accessible content. Our accessibility specialist will cover:
- why accessibility is important to your organisation
- the social model of disability
- the 4 core principles of accessibility
- researching and testing your content with disabled people
- writing accessible copy
- structuring your content
- accessible colours, fonts and links
- accessible PDFs, images, graphs and videos
After the session, we will give you a content accessibility toolkit. This has links to further guidance and resources. You’ll also have access to the training materials.
We are scheduling our next training day. Check back soon for details of our next session.
If you want to train your whole team or multiple people in your organisation, contact us to set up a session. We can set up an extra session for 8 to 10 attendees. Email us on [email protected]
Bespoke 2-day accessibility training for businesses
We will work with your business to tailor accessibility training to your needs. This will help us give you the right support for your teams and their experience. It also lets us:
- design the training around your industry
- use examples specific to your website
- take a deeper look at your webpages and support you to improve the accessibility
Attendees will have the chance to work on the things they’ve learned together. With our guidance and experience for support.
Email us on [email protected] for more information.
Customer research and insight
Scope can gather insights and research on the barriers disabled people face online. This research can help you to create more accessible products and services. It can help you meet the needs of 20% of your customer base who you might be preventing from using your services.
We use Scope’s research panel of disabled adults and parents of disabled children to run:
- focus groups and workshops
- user interviews
Scope can co-facilitate the research sessions with you.
Testing with disabled people and involving their experience is essential. It’s a core part of the inclusive design process.
We can connect you with disabled users for each stage of the design and development process. Ideally, you would test with a range of different disabled users. This can help you understand the barriers with different impairments and conditions. We can do two types of testing:
Disabled panel members test your website or app under observation. This helps you to identify any barriers in the product.
Disabled panel members test your service in the situation they will experience it. This helps you to uncover any unexpected barriers.
Accessibility audits for websites and apps
Scope’s Big Hack programme can conduct rigorous auditing on webpages and apps. The audits can help you to make sure your products are meeting the legal WCAG 2.1 standards.
PR and brand association
Are you practising inclusive design? Are you prioritising accessibility?
We can share your work to the Big Hack resources hub. We can also offer a co-branding opportunity on products and services which are:
- trusted by disabled customers
- accessible by design
Please email [email protected] for enquiries.