Work with Scope and the Big Hack
Join Scope’s mission to create a more inclusive world by hiring us to help you.
Scope’s Big Hack programme supports businesses improve their customer offer. We do this by sharing knowledge on disability, accessibility and inclusive design.
The Big Hack can offer:
- social model training
- content accessibility training
- customer research and insights
- product testing
- accessibility auditing
If you want to become a recognised partner we can also:
- provide co-branding
- publicise your organisation’s steps to inclusion
Build an inclusive world with Scope
Email [email protected] to team up with us and find out more about our services.
Scope has pioneered a tool that can gather customer data quickly and in large quantities. This work is for clients who aim to survey 1000+ disabled people.
How does it work?
- We develop research questions together to understand the experiences of your disabled customers. Or you send us a survey you want to use.
- We turn your survey into an accessible online survey. Disabled people can easily access this all over the country. We can also run the survey for specific locations.
- Alongside your survey, we build you an analytics platform. Here you can see responses and data from your survey as soon as it’s live.
- We will also send the data in a spreadsheet at the close of the project.
Example of Scope’s crowd-sourcing tool analytics on the Big Hack crowd-sourcing site.
Delivered by: Scope Big Hack team
Content accessibility training
We offer 3 different training options to support businesses with content accessibility:
- 1-hour accessibility masterclass (for more than 10 people)
- 1-day content accessibility training (for up to 10 people)
- Bespoke 2-day accessibility training (for up to 10 people)
Find out more about our content accessibility training services.
Delivered by: Elisabeth Ward
Social model training
Social model training helps colleagues understand the social model for disability. This will help them to:
- Understand the parts of the Equalities Act that are important to disability equality
- Recognise the built, digital and societal barriers that disable people who are living with an impairment or condition
- Understand reasonable adjustments
- Feel more confident to work with, manage, and meet the needs of disabled colleagues and customers
This is a fun, 2.5 hour workshop. It includes:
- Introduction to the social model (incl. Scope video) and why Scope supports the social model
- A brief look at disability rights and legislation
- Understanding both the medical model and the social model of disability
- Personal stories about the social model changing our way of thinking
- Examples of physical, attitudinal and online barriers
- Discussions around the challenges faced by disabled people when engaging with businesses
- Inclusive language and interacting with disabled people
- Interactive polling questions
- Ask me anything session
Delivered by: Emma Vogelmann, Elisabeth Ward and Sally Hooper
Customer research and insight
Scope can gather insights and research on the barriers disabled people face online. This research can help you to create more accessible products and services. It can help you meet the needs of 20% of your customer base who you might be preventing from using your services.
We use Scope’s research panel of disabled adults and parents of disabled children to run:
- focus groups and workshops
- user interviews
Scope can co-facilitate the research sessions with you.
Delivered by: Scope insights team
Testing with disabled people and involving their experience is essential. It’s a core part of the inclusive design process.
We can connect you with disabled users for each stage of the design and development process. Ideally, you would test with a range of different disabled users. This can help you understand the barriers with different impairments and conditions. We can do two types of testing:
Disabled panel members test your website or app under observation. This helps you to identify any barriers in the product.
Disabled panel members test your service in the situation they will experience it. This helps you to uncover any unexpected barriers.
Delivered by: James Longstaff
Accessibility audits for websites and apps
Scope’s Big Hack programme can conduct rigorous auditing on webpages and apps. The audits can help you to make sure your products are meeting the legal WCAG 2.1 standards.
Delivered by: Andy Hall
PR and brand association
Are you practising inclusive design? Are you prioritising accessibility?
We can share your work to the Big Hack resources hub. We can also offer a co-branding opportunity on products and services which are:
- trusted by disabled customers
- accessible by design
Please email [email protected] for enquiries.