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Articles

UX 10th February 2020

Frustrated: The ‘F’ word of inaccessibility

Feedback from our reporting tool addresses the emotional cost of website inaccessibility.

Inclusive design 5th February 2020

How captioning makes the world a more inclusive place | Matthew Johnston

Subtitles and live captions benefit us all. It's time for more services to adopt this ever-improving technology.

Service design 24th January 2020

6 companies that boosted business with accessibility

A common argument against the business case for accessibility is that calculating the return on investment (ROI) is either too difficult or impossible. In reality, there are many business opportunities to be had in making your websites, apps and services inclusive.

Inclusive design 10th January 2020

The first steps to creating inclusive products and services | Krissie Barrick

Krissie Barrick, Big Hack founder and Head of Digital Influencing at Scope gives her advice for injecting an inclusive culture into all parts of your business strategy.

Service design 7th January 2020

How web accessibility fixes helped NHS double its online traffic in two years

Owain Davies, lead product owner at NHS, attributes the growth to accessibility, cohesion and users not spending as long on the website.

Inclusive design 6th January 2020

A year of accessibility achievements in the video gaming industry | Vivek Gohil

We look at all the accessibility milestones from the gaming industry in the last year and what it means for the future of disabled gamers.

Inclusive design 4th December 2019

“It’s not easy for me, but it’s doable” Henry Fraser on accessibility and booking online

In an exclusive interview, we spoke to Henry Fraser about how he uses digital technology to work, socialise and organise his life, and how it can let him down.

Web development 2nd December 2019

11 web accessibility myths debunked

We’ve heard it all before. Whether you’re a sceptic, a newbie, or an advocate – you’ve probably got some preconceptions about accessibility. Digital creative agency (and accessibility champions) HeX Productions explain 11 common web accessibility myths.

Inclusive design 26th November 2019

Online accessibility: The Big Hack survey feedback so far

We developed The Big Hack Reporting Tool to gather feedback from disabled people on how accessible the online world actually is. This article shares some of the feedback we have already received from survey respondents.

Inclusive design 25th November 2019

What it’s like using online fashion retailers as a visually impaired person | Elin Williams

We asked visually impaired lifestyle blogger Elin about her experiences shopping for clothes, fashion and beauty products online.