Web accessibility and disability infographic

When websites are not accessible they can create barriers for disabled people. We’ve created an infographic to share some important statistics on web accessibility.

Web accessibility is not a new concept. But the online world is still inaccessible to many disabled people and those with access needs. This is the case decades after the Web Content Accessibility Guidelines (WCAG) were first published.


This infographic highlights the state of online accessibility today. And the impact it has on disabled customers.

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web accessibility infographic

Text version

There are 14.1 million disabled people in the UK. That’s 1 in 5 of us. (ONS Family Resources Survey 2019 to 20)

May 1999 was when the first Web Content Accessibility Guidelines (WCAG) were published. (WCAG 1.0 publication history)

But in 2021, 97 per cent of websites still fail basic accessibility audits. (The WebAIM Million, February 2021)

65 per cent of organisations have not tested their website with disabled people. (Digital Accessibility: Achieving Great CX For All by Inviqa)

7 in 10 disabled customers click away from a website they find difficult to use. (Click-Away pound report 2019)

86 per cent will pay more for a product from an accessible website, rather than one that’s harder to use. (Click-Away pound report 2019)

£24.8 billion is the total online spending power of people with access needs in the UK. (Click-Away pound report 2019)

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<p>Web accessibility and disability infographic, by <a href=”https://bighack.org/”>The Big Hack by Scope</a><br><a href=”https://bighack.org/web-accessibility-and-disability-infographic/”><img src=”https://bighack.org/wp-content/uploads/2021/10/Accessibility-disability-infographic-Big-Hack-Scope.jpeg” alt=”Web accessibility and disability infographic by The Big Hack by Scope” width=”734″ border=”0″ /></a>